Effective Date: 4/6/2025
Welcome to Prime1Reps. By placing an order through our website, you agree to the following Terms of Service. Please read them carefully before making a purchase.
By purchasing from Prime1Reps, you understand that the products are unauthorized goods and not licensed, endorsed, or affiliated with any brands or manufacturers.
1. About Us
Throughout this document, the terms “we,” “us,” “our,” and “Prime1Reps” refer to the owners and operators of the Prime1Reps website. The term “you” or “customer” refers to any individual who accesses our website or purchases from us.
2. Third-Party Reseller Disclaimer
Prime1Reps operates as a third-party reseller. We do not manufacture, design, or claim affiliation with any of the brands featured on our website. All products sold on Prime1Reps are sourced from independent suppliers. Any brand names, logos, or trademarks mentioned are the property of their respective owners and are used strictly for descriptive purposes.
3. Order Acceptance and Refusal
We reserve the right to accept or decline any order at our sole discretion. Situations that may lead to order refusal include, but are not limited to:
- Incorrect billing/shipping information
- Product availability
- Concerns regarding fraud or abuse
- Violation of our guidelines or policies
4. Shipping and Fulfillment
Once an order is placed, it will be processed and shipped by our sourcing partners. By ordering from Prime1Reps, you agree to the following:
8. Refunds and Returns
- Lost, delayed, or damaged packages after shipment
- Customs rejections, taxes, or duties
- Items seized by authorities due to import restrictions in your country
Prime1Reps offers refunds only under limited circumstances. We do not accept returns or exchanges unless the item you received is:
- Significantly different from what was ordered
- Damaged upon arrival
- Incorrect (e.g., wrong size, color, or product)
To request a refund, you must contact us within 3 days of delivery with clear photo evidence of the issue.
We do not offer refunds for:
- Delays in shipping
- Sizing issues (please refer to our size guides before ordering)
- Minor variations due to factory handling
- Customs seizures, fees, or import restrictions
All sales are considered final once the order is confirmed and tracking is provided.
9. Disputes and Chargebacks
By placing an order on Prime1Reps, you agree to the terms and conditions outlined on this site. We will actively dispute and contest any chargebacks that violate our stated policies.
Chargebacks initiated for the following reasons will be considered invalid and fraudulent:
- Disputes over the nature of replica or unauthorized products
- Shipping delays outside of our control
- Customs seizures, duties, or import issues
- Any scenario already covered in our Store Policy or Terms of Service
We provide tracking, clear product descriptions, and documented proof of order fulfillment. Filing a chargeback in violation of these terms may result in account suspension or legal action.
5. Limitation of Responsibility
- Orders cannot be modified or canceled once processing begins.
- Tracking information will be provided once your item ships.
- Prime1Reps is not responsible for delivery delays caused by carriers or customs.
Our responsibility ends once we have provided valid tracking information for your order. We are not liable for:
6. Customs and Import Responsibilities
You, the buyer, are solely responsible for understanding and complying with your country’s customs laws and import regulations. Prime1Reps is not responsible for any fees, seizures, or actions taken by customs or government authorities.
7. Agreement
By using our site and making a purchase, you acknowledge that you have read, understood, and agreed to these Terms of Service. These terms are subject to change at any time without prior notice.
