Effective Date: 4/10/2025
Welcome to Prime1Reps. This Store Policy outlines our shipping process, order rules, and what you can expect when buying from us. By placing an order, you agree to the following terms.
By purchasing from Prime1Reps, you understand that the products are unauthorized goods and not licensed, endorsed, or affiliated with any brands or manufacturers.
1. Shipping Times
All orders typically ship within 3–7 business days after processing. Delivery may take between 2 to 4 weeks, depending on your location, shipping method, and customs delays.
Please note: Estimated shipping times may vary and are not guaranteed.
2. Tracking Information
Once your order is processed and shipped, you will receive a tracking number via email. Please allow up to 5 days for tracking to update, especially during transit between countries.
3. Cancellations
Once an order is placed and payment is confirmed, it cannot be canceled, edited, or changed under any circumstances. Please double-check your order details before completing checkout.
4. Product Authenticity
Prime1Reps does not sell retail or brand-authorized items. All products are considered replica or unauthorized authentic and are sourced through trusted third-party suppliers. We are not affiliated with any brands or manufacturers featured on our website.
5. Quality Control
Before shipping, each item goes through a basic quality check to ensure there are no major defects. However, minor factory flaws or handling differences may occur, and are considered acceptable within the nature of these products.
6. Returns & Refunds
We do not accept returns or exchanges unless:
- The wrong item was sent
- The item arrives severely damaged
To qualify for a refund, you must contact us within 3 days of delivery and provide photo evidence of the issue.
Refunds are not provided for:
- Shipping delays
- Sizing issues
- Minor imperfections
- Customs-related issues (including seizures or fees)
7. Buyer Responsibility
It is your responsibility to:
- Understand your country’s import laws
- Provide correct shipping information
- Track your order using the tracking number we provide
We are not liable for lost, delayed, or seized items due to customs or incorrect shipping details.